As We update, improve and expand the Anar App Services, this Policy may change, so please refer back to it periodically. By accessing the Site, App, or otherwise using the Anar App Services, You consent to the collection, storage, and use of the Information You provide (including any changes thereto as provided by You) for any of the services that We offer.
The Company respects the privacy of the Users of the Anar App Services and is committed to protecting the Information in all respects on best efforts basis. The information about the User as collected by the Company is: (a) information supplied by Users and (b) information automatically tracked while using a mobile device having Anar App Services enabled (collectively referred to as “Information”).
All required Information is service dependent and unless otherwise specified, the Company may use the above said Information to, maintain, protect, and improve the Anar App Services, and for developing new services. We may also use Your phone number without further consent for non-marketing or administrative purposes (such as notifying You of major changes, for customer service purposes, providing information about updates to Anar App Services, billing, etc.).
In case You choose to decline to submit personally identifiable Information on the Anar App/Site, we may not be able to provide certain services on the App/Site to You. We will make reasonable efforts to notify You of the same at the appropriate time. In any case, we will not be liable and or responsible for the denial of certain services to You for lack of You providing the necessary personal Information. When You register with the Anar App Services, we may contact You from time to time about updation of Your personal Information to provide the Users with such features that we believe may benefit/interest You.
Users may provide product-related information and may list it on Anar in the form of products or collections. Any product-related information (like posts, comments and images of the product) on Anar is not considered to be sensitive since it will be freely available and accessible in the public domain (On the Anar platform). While there are privacy options to limit the accessibility of information, Anar in no way guarantees that this information will not be viewable or accessible by other users, and the User agrees to indemnify Anar App Services for any liability arising of information being viewed and downloaded by other Users or Third Parties. Furthermore, while Anar App Services will endeavor to make this data secure and only accessible to the parties the User chooses to share this information to, Anar App Services in no way guarantees the safety and consistency of this information.
Customer Information: We store the contact information of Your customers, provided they sign up with Anar and voluntarily choose to share this information. We also keep a log of all orders, posts, and chat related communication to the customers.
Demographic and Related Information: We may reference other sources of demographic and other information in order to provide You with more targeted communications and promotions. We use Google Analytics, or similar such tools, to track User behaviour on our website.
Log File Information: Our servers automatically collect limited Information about Your device's connection to the internet, including Your IP address, when You visit our Site or use the App. We automatically receive and log Information from the App and/or Your browser including but not limited to IP address, Your device or computer's name, and Your operating system. We may also collect log Information from Your device, including but not limited to Your location, IP address, Your device's name, device's serial number, or unique identification number (e.g. UDID on Your iOS device, Android ID, or ADID on Your Android Device), Your device operating system, browser type, and version, CPU speed, and connection speed, etc.
Cookies: To improve the responsiveness of the Site for our Users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the User's individual interests using the identified computer. Our partners may also assign their own cookies to Your browser, a process that We do not control.
The Company may share the Information (including sensitive personal information) with any third party without obtaining the prior consent of the User in the following limited circumstances:
Our Services and related documentation on the Site and the App provide You with the ability to access, update and delete certain Information from Your account if any. We will provide You with information about whether We hold any of Your Information upon request. We will respond to such requests within a reasonable timeframe. Please note, however, that We may need to retain certain information for record-keeping purposes, to complete Our Services and related obligations to You, or to comply with Our legal obligations.
From time to time, we take backup of your data on Anar App on our cloud database. This is done for the purpose of enabling Users to get their data back in case their phone's data becomes unusable, or phone gets lost, or the User moves to a new phone device. We also use this backup to provide useful insights and Information related to their usage of the app, and to provide Information related to product views, patterns and User data.
We shall keep your information in our records till the period of time where we can potentially offer the Anar App Services to you. After such period of time where Anar App Services are no more relevant to you, we remove all the Information from our records.
You have the right to: (i) object to Our processing of Your Personal Information; and/or (ii) request that We restrict the processing of Your Personal Information. You can write to Us via email or other means of communication in case You want to exercise any or all of these data protection rights.
From time to time, We take backup of Your data on the Anar App on our cloud database. This is done for the purpose of enabling Users to get their data back in case their phone's data becomes unusable, or the phone gets lost, or the User moves to a new phone device. We also use this backup to provide useful insights and Information related to their usage of the App, and to provide Information related to product views, patterns, and User data. We shall keep Your Information in our records till the period of time where We can potentially offer the Anar App Services to You. After such a period of time where Anar App Services is no more relevant to You, We remove all the Information from our records.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. These include internal reviews of our data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where We store personal data. All Information gathered on the Anar App is securely stored within the controlled database. Access to the servers is password-protected and is strictly limited.
In accordance with Information Technology Act 2000, Consumer Protection (E-Commerce) Rules, 2020 as amended from time to time, and rules made thereunder, the name and contact details of the Grievance Officer are provided below: